I rated this practice as Excellent Because Dr. Ritchey delivered my son, and I have been going here for years. However, I was a bit diasapointed this time because what I came there to do was not done. I made it very clear when I made my appointment that I needed a specific service done and that was not communicated to Dr. Sosa. SoI had to reschedule to come back again. That caused me a great deal of inconvenience and It would have been nice To walk in to an office that was prepared to see me. Also, Dr. Sosa said he would call in a prescription that After two days still wasn’t called in. I had to call and speak with a nurse and she said she would send him a message. I am Thankful to Dr. Ritchey for taking over this office and being a Phenomenal Black Woman role model, and I do believe that This office can be as good as it was when Dr. Parker was practicing. But with all the upgrades and technology advances, Lets not forget about the simple things like paying attention to detail, and just being prepared for why an appointment was made in the first place. I wish nothing but the best for this office and hope to see it reach new heights in the future.