I originally selected this practice, mixed online reviews notwithstanding, because of Dr. Richey. Having experienced bias on the part of past practicioners, I thought it important to have an Ob-Gyn who reflected me in key ways. I was pleased with my initial visit (January 2018) to Dr. Richey. She was professional, thorough, and personable. Nothing about that visit was consistent with the negative online reviews of the practice.
Recently, her patients were notified that she’d be on leave indefinitely, and her patients would be shifted to other doctors within the practice. I had the unfortunate need to see a gynecologist during this time, to address an urgent concern. I was told that the earliest available appointment would be a week and a half later. When the day of my appointment finally came, I was appalled by the unprofessional, impersonal treatment that was rendered. I waited for nearly an hour past my appointment time before being seen by a nurse who was seemingly as dismissive as she was flippant. I left, after having the nurse spend no more than five minutes in the room, with no more understanding about what was happening with my body than I had when I entered. The only explanation offered was that “our bodies change as we get older.” I don’t anticipate returning unless/until Dr. Richey does, if at all.
I have never been made to feel more insignificant in a moment of vulnerability and uncertainty.